Video keynote presentation by James McCaslin
President and COO of Harley-Davidson Motor Co.

Filmed at the 2008 IW Best Plants Conference in Milwaukee, Apr. 2, 2008

This video is sponsored by Infor.

Watch this video of Harley-Davidson President & COO James McCaslin as he covers the details behind Harley-Davidson's return from near bankruptcy to becoming one of the world's most respected manufacturers. Learn the leadership strategies and manufacturing practices the company has used.

You'll see and hear:

  • Harley-Davidson's 3-legged stool for quality (in minute 11)
  • How Harley raised quality and reduced costs with Lean and Six Sigma (in minute 36)
  • The development of "experiential quality" (in minute 38)
  • Internal improvement programs and how Harley strives to reduce time-to-market (in minute 41)
  • How the company ensures operational excellence is deployed consistently across the world (in minute 47)
  • Employee suggestions (in minute 54)
  • and more

Harley enthusiasts may also be interested in:

  • Seeing James McCaslin enter the conference on an all-new Rocker C (in minute 1)
  • A rundown of the company's products (in minute 25)
  • Hearing about a Harley's unique sound -- what makes it, and how the company tried to patent it (in minute 43)
  • An electric Harley? (in minute 57)

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