Charles Handy, former Royal Dutch Shell executive and London Business School professor, once again challenges leaders to reinvent society, including businesses and governments.
A lack of communication, segregated departments, a downright avoidance of old problems and plenty of secrets all doomed Mitsubishi Motors and set the stage for the company’s current woes.
"This is due. That is soon to be late. There is too much work and not enough resources," a manager listens to her employee declare. The scene is clear as day and is a frequent occurrence in our workplaces. Time compresses, commitments pile up and...
Operational excellence comes from creating a culture in which employees are empowered and engaged.