Award is based on daily on-time delivery performance, market coverage, transit times, claims prevention
Con-way Freight, a less-than-truckload (LTL) carrier and subsidiary of Con-way Inc. announced on May 19 that it has been named by Wal-Mart Stores, Inc. as its 2008 LTL Carrier of the Year. This is the second consecutive year that the company has received the award.
The award is based on an evaluation of key performance criteria including daily on-time delivery performance, market coverage, transit times, claims prevention, effective communication and ease of doing business and customer service. Wal-Mart launched its carrier award program in 1997 to recognize the outstanding contributions of its transportation providers in categories including truckload, LTL, small package, produce and intermodal.
Con-way Freight "has set itself apart from other carrier partners in the industry by going above and beyond to service our customers, said Kelly Abney, vice president of transportation for Walmart.
"Our people-- from customer service representatives to our driver sales professionals --enable Con-way Freight to differentiate ourselves and deliver the exception-free delivery, on-time performance and faster transit times that our customers need to succeed, said John G. Labrie, president, Con-way Freight.