Identifying Major Steps and Key Points Within Job Instruction Training Bonus Q&A from IndustryWeek's Highlights from Toyota Talent webcast, featuring David Meier
Question from Denis:
Please give an example of "major steps" and "key points."
Answer from David Meier:
Denis -- Let me use the driving example:
Major Step -- Place the car in Drive
Key Point -- 3 notches down
Another -- Starting with the task -- Merge into highway
Step 1. Accelerate
Key point -- to match speed of traffic
Step 2. Check Traffic
Key Point -- 1. Use side rear view mirror
2. Two seconds max looking in mirror
3. To see opening
Step 3. Modify speed
etc. Also there is the step of signaling, etc. This is just a quick example but I had to break this down and there may be more to it.
Keep in mind that the challenge sometimes is in how to explain what is being done and how it is done. But you will be teaching, which includes showing and telling.