Customer Relationships


Customer Feedback Is Overrated and Other Myths of Last-Mile Delivery Service

  • Sponsored

    Case Study: Taking the Pain out of After-Sales Service

    Sealed Air’s Diversey Care division needed to supply parts for its TASKI floor cleaning machines to more than 500 field engineers across Europe, but getting these parts was proving to be time-consuming. Sealed Air teamed up with the supply chain experts at UPS and expanded their delivery options from 19 warehouses to over 15,000 UPS Access Point locations in Europe. This significantly reduced the time field engineers spent getting their spare parts, enabling Sealed Air to improve customer service and save on infrastructure, inventory and operating costs....More
  • Sponsored

    Increasing Efficiencies in Your Industrial Supply Chain

    92% of industrial companies say rising competition is squeezing margins. (Source: UPS Industrial Buying Dynamics Study). Competitors are everywhere, and competitive advantages are in short supply. Boosting your bottom line in the face of greater competition is about finding efficiencies in your supply chain. UPS can help you find those efficiencies....More
  • Mar 16, 2017

    Put Your Labor Data to Work: Unlock Improvements in Manufacturing with Engaged Employees

    When labor data is properly analyzed and shared, it can be used to improve engagement that drives productivity. Join us March 16 to understand how workforce management data can help you drive meaningful insights that engage your entire workforce through daily, intentional interactions....More
  • Dec 6, 2016

    Shift your Labor Strategy to Attract and Engage Top Talent

    How will YOU create and manage an environment that engages employees? Join us on December 6 to understand how your shift schedules and a flexible labor strategy can help give your employees the ability to maintain a work/life balance, increase employee engagement, and drive better business outcomes....More
  • Nov 10, 2016

    Unlocking SMB Potential with Exporting

    Is your business reaching its full revenue potential? Join us on November 10 and hear how Jeco Plastic Products, a veteran-owned plastics company, grew 300 percent when they added open account terms and ramped up their export business....More
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