A fit organization focuses horizontally, toward the customer, resulting in higher quality, better service, faster response and happier customers.
Huge retailers offer manufacturers the promise of rapid sales growth, but a new book argues the pitfalls can be just as dramatic.
Channel visibility offers manufacturers an avenue to regain influence on what happens to their products in the value chain.
It’s that time again… the annual unveiling of the Top 25 Supply Chains of the year, at least according to analyst firm Gartner Inc. Every year for the past 11 years, Gartner has conducted a poll of its own analysts, as well as a peer...
Survival of any business in the future is going to rely heavily on a closer connection with the customer. Here's how to do it.
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