Customer Relationships http://www.industryweek.com/taxonomy/term/6638/more en How Do We Educate Customers About Reducing Inventory? EOQ vs. MOQ http://www.industryweek.com/ask-expert-lean-leadership/how-do-we-educate-customers-about-reducing-inventory-eoq-vs-moq <div class="node-body article-body"><div></div>There are two important business decisions that go with inventory: 1) It is important to providing customer service and 2) It is a consumer of cash. </div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/ask-expert-lean-leadership/how-do-we-educate-customers-about-reducing-inventory-eoq-vs-moq" target="_blank">read more</a></p> http://www.industryweek.com/ask-expert-lean-leadership/how-do-we-educate-customers-about-reducing-inventory-eoq-vs-moq#comments Ask the Expert - Lean Leadership Customer Relationships Inventory Management Lean / Six-Sigma Operations Supply Chain The Latest Tue, 12 May 2015 17:25:00 +0000 167061 at http://www.industryweek.com Thinkstock Building an Effective Customer Service Organization http://www.industryweek.com/corporate-culture/building-effective-customer-service-organization <div class="node-body article-body"><div></div>Empowering your customer service employees will fix your customer service failures.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/corporate-culture/building-effective-customer-service-organization" target="_blank">read more</a></p> http://www.industryweek.com/corporate-culture/building-effective-customer-service-organization#comments Customer Relationships Ideaxchange Corporate Culture Engagement Leadership Workforce The Latest Tue, 12 May 2015 17:16:00 +0000 167021 at http://www.industryweek.com Closing the Supply Chain Loop Between Manufacturers and Retailers http://www.industryweek.com/supply-chain/closing-supply-chain-loop-between-manufacturers-and-retailers <div class="node-body article-body"><div></div>Manufacturers need to collaborate more closely with retailers to satisfy the challenges of omni-channel distribution.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/supply-chain/closing-supply-chain-loop-between-manufacturers-and-retailers" target="_blank">read more</a></p> http://www.industryweek.com/supply-chain/closing-supply-chain-loop-between-manufacturers-and-retailers#comments Customer Relationships Supplier Relationships Warehousing and Distribution Supply Chain Gold The Latest Sun, 03 May 2015 21:56:00 +0000 166051 at http://www.industryweek.com Last Mile: The New Frontier in the Retail Supply Chain http://www.industryweek.com/last-mile <div class="field-byline"> Burton White </div> <div class="node-body article-body"><div></div>If your supply chain strategy includes last-mile delivery, your success will begin with a review of how your inventory is deployed, postponed, configured and distributed across various channels.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/last-mile" target="_blank">read more</a></p> http://www.industryweek.com/last-mile#comments Customer Relationships Inventory Management Logistics Supplier Relationships Transportation Warehousing and Distribution Supply Chain The Latest Sun, 03 May 2015 21:55:00 +0000 166131 at http://www.industryweek.com ikachan999 / Thinkstock Amazon Dashes to Make Consumers (and their Supply Chains) Leaner http://www.industryweek.com/inventory-management/amazon-dashes-make-consumers-and-their-supply-chains-leaner <div class="node-body article-body"><div></div>Amazon's new Dash button could have a huge impact on the retail order fulfillment process, with potential rippling effects up the supply chain.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/inventory-management/amazon-dashes-make-consumers-and-their-supply-chains-leaner" target="_blank">read more</a></p> http://www.industryweek.com/inventory-management/amazon-dashes-make-consumers-and-their-supply-chains-leaner#comments Customer Relationships Ideaxchange Inventory Management Lean / Six-Sigma Warehousing and Distribution Supply Chain The Latest Mon, 06 Apr 2015 14:14:00 +0000 164041 at http://www.industryweek.com Amazon Kraft Pulls 'Kids Eat Right' Label from Cheese Product http://www.industryweek.com/leadership/kraft-pulls-kids-eat-right-label-cheese-product <div class="node-body article-body"><div></div>The food giant said it will remove the academy's "Kids Eat Right logo from Kraft Singles, individually wrapped slices of a processed cheese product, after it was criticized as an endorsement of the food giant's products.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/leadership/kraft-pulls-kids-eat-right-label-cheese-product" target="_blank">read more</a></p> http://www.industryweek.com/leadership/kraft-pulls-kids-eat-right-label-cheese-product#comments Customer Relationships Corporate Responsibility Finance Global Economy Leadership The Latest Wed, 01 Apr 2015 11:06:00 +0000 163701 at http://www.industryweek.com Tim Boyle/Getty Images Takata Sued in Canada Over Faulty Airbags http://www.industryweek.com/transportation/takata-sued-canada-over-faulty-airbags <div class="node-body article-body"><div></div>About 20 million vehicles produced by some of the world's biggest automakers are being recalled due to the risk their Takata-made airbags could deploy with excessive explosive power, spraying potentially fatal shrapnel into the vehicle.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/transportation/takata-sued-canada-over-faulty-airbags" target="_blank">read more</a></p> http://www.industryweek.com/transportation/takata-sued-canada-over-faulty-airbags#comments Customer Relationships Legislation Transportation Global Economy Supply Chain The Latest Mon, 30 Mar 2015 10:17:00 +0000 163541 at http://www.industryweek.com Alex Wong/Getty Images Predictive Analytics Let Manufacturers See More Clearly into their Supply Chains http://www.industryweek.com/supply-chain/predictive-analytics-let-manufacturers-see-more-clearly-their-supply-chains <div class="node-body article-body"><div></div>ProMat 2015 Report: Customer demands for lower delivered costs are driving manufacturers to get smarter.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/supply-chain/predictive-analytics-let-manufacturers-see-more-clearly-their-supply-chains" target="_blank">read more</a></p> http://www.industryweek.com/supply-chain/predictive-analytics-let-manufacturers-see-more-clearly-their-supply-chains#comments Customer Relationships Planning & Forecasting Supply Chain Technology The Latest Fri, 27 Mar 2015 19:53:00 +0000 163501 at http://www.industryweek.com Sergey Nivens / Thinkstock Ford Recalls More than 220,000 Vehicles in North America http://www.industryweek.com/transportation/ford-recalls-more-220000-vehicles-north-america <div class="node-body article-body"><div></div>Ford has issued three different recalls affecting more than 220,000 vehicles in North America.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/transportation/ford-recalls-more-220000-vehicles-north-america" target="_blank">read more</a></p> http://www.industryweek.com/transportation/ford-recalls-more-220000-vehicles-north-america#comments Customer Relationships Transportation Leadership Supply Chain The Latest Wed, 25 Mar 2015 15:51:00 +0000 163321 at http://www.industryweek.com Kevork Djansezian/Getty Images Kraft Recalls Mac & Cheese Over Metal Fragments http://www.industryweek.com/safety/kraft-recalls-mac-cheese-over-metal-fragments <div class="node-body article-body"><div></div>Kraft says it's received eight complaints from customers who found metal pieces among the macaroni. So far, there are no reports of any injuries.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/safety/kraft-recalls-mac-cheese-over-metal-fragments" target="_blank">read more</a></p> http://www.industryweek.com/safety/kraft-recalls-mac-cheese-over-metal-fragments#comments Customer Relationships Safety Operations Supply Chain The Latest Thu, 19 Mar 2015 11:39:00 +0000 162851 at http://www.industryweek.com David McNew/Getty Images