Customer Relationships http://www.industryweek.com/taxonomy/term/6638/more en Why Measure Channel and Customer Profitability? http://www.industryweek.com/finance/why-measure-channel-and-customer-profitability <div class="node-body article-body"><div></div>Customers are the source of value creation for increasing shareholder wealth via increased profits, so why do so few companies validly measure and report customer profitability?</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/finance/why-measure-channel-and-customer-profitability" target="_blank">read more</a></p> http://www.industryweek.com/finance/why-measure-channel-and-customer-profitability#comments Budgeting & Reporting Customer Relationships Ideaxchange Finance Supply Chain The Latest Mon, 11 Jan 2016 14:30:00 +0000 209161 at http://www.industryweek.com Top 10 Most Popular Supply Chain Articles of 2015 http://www.industryweek.com/supply-chain/top-10-most-popular-supply-chain-articles-2015 <div class="node-body gallery-body"><div></div>A look back at the 10 most popular supply chain articles of 2015. </div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/supply-chain/top-10-most-popular-supply-chain-articles-2015" target="_blank">read more</a></p> http://www.industryweek.com/supply-chain/top-10-most-popular-supply-chain-articles-2015#comments Customer Relationships Inventory Management Lean / Six-Sigma Logistics Planning & Forecasting Procurement Supplier Relationships Transportation Warehousing and Distribution Supply Chain The Latest Fri, 08 Jan 2016 21:30:00 +0000 208201 at http://www.industryweek.com The Logistics of Efficient and Effective Purchasing http://www.industryweek.com/procurement/logistics-efficient-and-effective-purchasing <div class="node-body article-body"><div></div>While the integration of your external supply chain is critical, companies should first make sure that their internal supply chain is truly integrated and collaborative to reach the full benefits of a lean supply chain.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/procurement/logistics-efficient-and-effective-purchasing" target="_blank">read more</a></p> http://www.industryweek.com/procurement/logistics-efficient-and-effective-purchasing#comments Customer Relationships Ideaxchange Lean / Six-Sigma Procurement Supplier Relationships Operations Supply Chain The Latest Tue, 05 Jan 2016 15:45:00 +0000 206821 at http://www.industryweek.com A Caviar Appetite on a Corn Dog Budget http://www.industryweek.com/customer-relationships/caviar-appetite-corn-dog-budget <div class="node-body article-body"><div></div>Don't be the type of executive who actually works to develop and apply gotcha moments as a prime strategy for positioning negotiations.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/customer-relationships/caviar-appetite-corn-dog-budget" target="_blank">read more</a></p> http://www.industryweek.com/customer-relationships/caviar-appetite-corn-dog-budget#comments Customer Relationships Ideaxchange Procurement Leadership Supply Chain The Latest Sat, 26 Dec 2015 15:48:00 +0000 204221 at http://www.industryweek.com Paul Ericksen Is Your Supply Chain Ready for the New Interest Rate Environment? http://www.industryweek.com/supply-chain/your-supply-chain-ready-new-interest-rate-environment <div class="field-byline"> Rick Erickson, U.S. Bank </div> <div class="node-body article-body"><div></div>Best-in-class supply chains minimize the number of days between when they pay their suppliers and when they receive payment from their customers.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/supply-chain/your-supply-chain-ready-new-interest-rate-environment" target="_blank">read more</a></p> http://www.industryweek.com/supply-chain/your-supply-chain-ready-new-interest-rate-environment#comments Customer Relationships Supplier Relationships Treasury & Cash Management Transportation Finance Supply Chain The Latest Fri, 18 Dec 2015 16:12:00 +0000 202601 at http://www.industryweek.com Don't Let Omni-Channel Pressures Force You Off the Supply Chain Grid http://www.industryweek.com/supply-chain/dont-let-omni-channel-pressures-force-you-supply-chain-grid <div class="field-byline"> Doug Kimball and Srini Muthusrinivasan, JDA Software </div> <div class="node-body article-body"><div></div>Offering consumers personalized products and services, without losing sight of profit margins, is possible by applying a new approach to supply chain strategy.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/supply-chain/dont-let-omni-channel-pressures-force-you-supply-chain-grid" target="_blank">read more</a></p> http://www.industryweek.com/supply-chain/dont-let-omni-channel-pressures-force-you-supply-chain-grid#comments Customer Relationships Logistics Supplier Relationships Supply Chain The Latest Thu, 17 Dec 2015 23:45:00 +0000 200751 at http://www.industryweek.com How to Lose $50 Billion http://www.industryweek.com/supply-chain/how-lose-50-billion <div class="node-body article-body"><div></div>When we dig into the effectiveness of channel incentives, we find a huge hole exists when it comes to billions of dollars that are simply unaccounted for.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/supply-chain/how-lose-50-billion" target="_blank">read more</a></p> http://www.industryweek.com/supply-chain/how-lose-50-billion#comments Customer Relationships Ideaxchange Supplier Relationships Supply Chain The Latest Tue, 15 Dec 2015 18:54:00 +0000 196671 at http://www.industryweek.com Customer Feedback Is Overrated and Other Myths of Last-Mile Delivery Service http://www.industryweek.com/customer-relationships/customer-feedback-overrated-and-other-myths-last-mile-delivery-service <div class="field-byline"> Will O&#039;Shea, XPO Logistics </div> <div class="node-body article-body"><div></div>Whoever said, “Good things come to those who wait” never tried to survey delivery customers.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/customer-relationships/customer-feedback-overrated-and-other-myths-last-mile-delivery-service" target="_blank">read more</a></p> http://www.industryweek.com/customer-relationships/customer-feedback-overrated-and-other-myths-last-mile-delivery-service#comments Customer Relationships Supply Chain The Latest Fri, 11 Dec 2015 16:10:00 +0000 195501 at http://www.industryweek.com It Takes Two to Tango http://www.industryweek.com/supply-chain/it-takes-two-tango <div class="node-body article-body"><div></div>In supply chain negotiations, there is always middle ground if both sides are trying to find it.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/supply-chain/it-takes-two-tango" target="_blank">read more</a></p> http://www.industryweek.com/supply-chain/it-takes-two-tango#comments Customer Relationships Ideaxchange Procurement Supplier Relationships Finance Leadership Supply Chain The Latest Fri, 04 Dec 2015 19:11:00 +0000 192341 at http://www.industryweek.com Cambrios Technologies Strikes Gold with Silver Nanowires http://www.industryweek.com/manufacturing-leader-week/cambrios-technologies-strikes-gold-silver-nanowires <div class="node-body article-body"><div></div>CEO John LeMoncheck is using tiny silver nanowires to build a major presence for Cambrios Technologies in the booming touch screen market.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/manufacturing-leader-week/cambrios-technologies-strikes-gold-silver-nanowires" target="_blank">read more</a></p> http://www.industryweek.com/manufacturing-leader-week/cambrios-technologies-strikes-gold-silver-nanowires#comments Customer Relationships Innovation Leadership Manufacturing Leader of the Week Operations The Latest Mon, 30 Nov 2015 19:21:00 +0000 191941 at http://www.industryweek.com <p> <style type="text/css">.pquote { background: url("http://www.industryweek.com/site-files/industryweek.com/files/uploads/2014/08/openquote-iw.png") no-repeat!important; color: #000000; font-style: italic; margin: 10px; padding: 10px 1px 1px 50px; font-size: 24px; } .article-image .image-description p { margin: 0; font-size: 16px; line-height: 1.9; } .image-description { background: #F8F8F8; font-size: 11px; padding: 5px 5px 3px; color: #000; font-weight: normal;!important; } .pcaption { padding-left: 20px; padding-right: 20px; font-size: 12px; line-height: 1.9; padding-bottom: 2px; } </style> </p> <blockquote class="pquote"> <p>Not being afraid of failing, knowing you have to move fast and having great competitors will really keep you on your toes.&quot;</p> <p><em>&nbsp;- John LeMoncheck</em></p> </blockquote> <hr /> <p><strong>Title:</strong> President and CEO<br /> <strong>Organization:</strong> Cambrios Technologies Corp.<br /> <strong>Professional background</strong>: More than 20 years in the high-tech electronics industry, including executive experience with SIBEAM, Silicon Image, TeraLogic and Arithmos.</p> <hr /> <p><em>The <strong>IndustryWeek <a href="http://www.industryweek.com/leadership/manufacturing-leader-week" target="_blank">Manufacturing Leader of the Week</a></strong> highlights the manufacturing leaders, executives and stars who are driving growth in today&#39;s industry and helping to shape the future of manufacturing.</em></p> <hr />