Customer Relationships http://www.industryweek.com/taxonomy/term/6638/more en Johnson & Johnson Settles More Hip Lawsuits http://www.industryweek.com/global-economy/johnson-johnson-settles-more-hip-lawsuits <div class="node-body article-body"><div></div>The agreement extends the benefits of a 2013 settlement with plaintiffs involving about 8,000 cases over ASR Hip System devices that cost the company $2.5 billion.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/global-economy/johnson-johnson-settles-more-hip-lawsuits" target="_blank">read more</a></p> http://www.industryweek.com/global-economy/johnson-johnson-settles-more-hip-lawsuits#comments Customer Relationships Governance, Risk & Compliance Legislation Global Economy The Latest Tue, 24 Feb 2015 09:28:00 +0000 160751 at http://www.industryweek.com Cristina Arias/Getty Images Increasing Shared Risk is the Next Big Change in Supply Chain Management http://www.industryweek.com/supply-chain/increasing-shared-risk-next-big-change-supply-chain-management <div class="node-body article-body"><div></div>How supply chain practices must change to manage new risks from new technology.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/supply-chain/increasing-shared-risk-next-big-change-supply-chain-management" target="_blank">read more</a></p> http://www.industryweek.com/supply-chain/increasing-shared-risk-next-big-change-supply-chain-management#comments Customer Relationships Governance, Risk & Compliance Supplier Relationships Supply Chain The Latest Tue, 27 Jan 2015 16:45:00 +0000 158251 at http://www.industryweek.com ThinkStock Germany Halts Weapons Sales to Saudi Arabia http://www.industryweek.com/supply-chain/germany-halts-weapons-sales-saudi-arabia <div class="node-body article-body"><div></div>The kingdom is 'one of the most important clients of Germany's arms industry,' with $400 million of arms shipments authorized in 2013.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/supply-chain/germany-halts-weapons-sales-saudi-arabia" target="_blank">read more</a></p> http://www.industryweek.com/supply-chain/germany-halts-weapons-sales-saudi-arabia#comments Customer Relationships Public Policy Trade Supply Chain The Latest Mon, 26 Jan 2015 11:55:00 +0000 158171 at http://www.industryweek.com Philipp Guelland/Getty Images Big Four Tobacco Growers Accused of Collusion http://www.industryweek.com/global-economy/big-four-tobacco-growers-accused-collusion <div class="node-body article-body"><div></div>Marlboro, Camel, Lucky Strike and Gauloise cigarettes are accused of colluding to limit prices so smokers won't cut their consumption. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/global-economy/big-four-tobacco-growers-accused-collusion" target="_blank">read more</a></p> http://www.industryweek.com/global-economy/big-four-tobacco-growers-accused-collusion#comments Competitiveness Customer Relationships Governance, Risk & Compliance Legislation Global Economy The Latest Mon, 26 Jan 2015 11:38:00 +0000 158161 at http://www.industryweek.com Justin Sullivan/Getty Images Mass Customization and the Factory of the Future http://www.industryweek.com/factory-of-future <div class="node-body article-body"><div></div>Digital technologies promise economically viable mass customization, but only with the help of skilled people, both on the production line and in the design and engineering process.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/factory-of-future" target="_blank">read more</a></p> http://www.industryweek.com/factory-of-future#comments Customer Relationships Digital Tools Emerging Markets Emerging Technologies Supplier Relationships Robotics Global Economy Innovation Supply Chain Workforce The Latest Wed, 14 Jan 2015 15:55:00 +0000 157331 at http://www.industryweek.com Bridging the Gap between Buyers and Suppliers http://www.industryweek.com/procurement/bridging-gap-between-buyers-and-suppliers <div class="field-byline"> Robert Moakler, Fabricating.com </div> <div class="node-body article-body"><div></div>Creating high performance, collaborative alliances between buyers and U.S. suppliers will ensure rebuilding a strong and sustainable American supply chain.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/procurement/bridging-gap-between-buyers-and-suppliers" target="_blank">read more</a></p> http://www.industryweek.com/procurement/bridging-gap-between-buyers-and-suppliers#comments Customer Relationships Procurement Supplier Relationships Supply Chain Technology The Latest Fri, 05 Dec 2014 20:05:00 +0000 155071 at http://www.industryweek.com Digital Vision./ Thinkstock Supply Chains Need to Be Ready for the Internet of Things http://www.industryweek.com/supply-chain/supply-chains-need-be-ready-internet-things <div class="node-body article-body"><div></div>We'll soon be living in a world of smart, interconnected devices that will quickly change the nature of supply chains.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/supply-chain/supply-chains-need-be-ready-internet-things" target="_blank">read more</a></p> http://www.industryweek.com/supply-chain/supply-chains-need-be-ready-internet-things#comments Customer Relationships Emerging Technologies Transportation Supply Chain Technology Gold The Latest Mon, 01 Dec 2014 05:01:00 +0000 154181 at http://www.industryweek.com Is Your Supply Chain Improving You? http://www.industryweek.com/supply-chain/your-supply-chain-improving-you <div class="node-body article-body"><div></div>To improve your supply chain's competitiveness, look to your suppliers and customers for help. </div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/supply-chain/your-supply-chain-improving-you" target="_blank">read more</a></p> http://www.industryweek.com/supply-chain/your-supply-chain-improving-you#comments Customer Relationships Process Improvement Corporate Culture Strategic Planning & Execution Supplier Relationships Supply Chain The Latest Tue, 25 Nov 2014 14:15:00 +0000 154321 at http://www.industryweek.com The Hidden Asset in the Supply Chain http://www.industryweek.com/procurement/hidden-asset-supply-chain <div class="field-byline"> Jimmy Anklesaria, Anklesaria Group </div> <div class="node-body article-body"><div></div>Companies should give contract manufacturers more flexibility in the sourcing strategy and take advantage of the value they have to offer.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/procurement/hidden-asset-supply-chain" target="_blank">read more</a></p> http://www.industryweek.com/procurement/hidden-asset-supply-chain#comments Customer Relationships Procurement Supplier Relationships Global Economy Supply Chain The Latest Fri, 21 Nov 2014 17:34:00 +0000 153991 at http://www.industryweek.com devke/iStock The Growing Role of the Customer in Defining Quality http://www.industryweek.com/quality/growing-role-customer-defining-quality <div class="field-byline"> Holly Lyke-Ho-Gland, APQC </div> <div class="node-body article-body"><div></div>Because quality and customers are so closely aligned in successful organizations, the two concepts are intersecting into a customer-centric quality culture.</div> <div class="og_rss_groups"></div><p><a href="http://www.industryweek.com/quality/growing-role-customer-defining-quality" target="_blank">read more</a></p> http://www.industryweek.com/quality/growing-role-customer-defining-quality#comments Customer Relationships Lean / Six-Sigma Quality Operations Supply Chain The Latest Wed, 12 Nov 2014 16:07:00 +0000 152841 at http://www.industryweek.com triloks/iStock