Mistake Proofing: Achieving Perfection Through Simple Changes

Date: Thursday, November 3, 2011
Duration: 2 hours   See schedule below
Cost: $199 for a single attendee, $399 for a group.  See details below
Instructor: Joanne Sauvey
Continuing education credits (CPE credits): Yes

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Have you ever wondered why it’s so easy for improved processes to go back to where they started before the improvement efforts? Why, even if everybody follows the improvement recommendations, the process still produces defects? Why it’s so hard to maintain the benefits in processes after projects are done? The answer to these questions is the effectiveness of implemented process controls.

In this interactive online training session, you’ll learn about the most effective, yet simple process controls: poka yoke, or mistake proofing. Mistake-proof processes are intolerant to defects, either by preventing the occurrence of errors or detecting them when they happen. This is achieved through mistake-proofing devices -- simple process or product design changes that make defect prevention and correction infallible and, many times, effortless. When combined with Lean, Six Sigma or other process improvement methodologies, mistake proofing becomes a vital element in the solution of complicated issues.

From opportunity identification to solution development and evaluation, this course will take you through a stimulating, easy-to-follow four-step mistake proofing process. Both those new and familiar with mistake proofing will find this session useful since the objective will be the creation of mistake-proofing devices using innovation tools. Through the 21 principles for mistake proofing solutions, you’ll ensure your team members have thought not only of traditional solutions but also of the unconventional, potential new ways to face opportunities.

This session will include lots of examples of implemented solutions and many shared experiences from the presenters. You’ll see that whether preventing errors or detecting defects, mistake proofing devices change the way any process is executed, avoiding human errors and making it easier, better and safer.

Attendees of this two-hour session will learn how to:

• Understand mistake proofing and harness the benefits.
• Convert their team into a solid group of mistake-proofing developers.
• Identify opportunities to implement mistake-proofing solutions.
• Apply a four-step process to develop mistake-proofing devices.
• Use the 21 principles for mistake-proofing solutions.

Agenda topics:
The agenda for this online training course will follow the four-step mistake-proofing process:

Step 1: Identify opportunities for mistake proofing

• Review high-risk areas
• Understand the most common human mistakes
• Describe the defect
• Identify the location
• Investigate root cause

Step 2: Understand the job to be done

• Use the mistake proofing matrix based on TRIZ principles
• Describe the opportunity
• Define the job to be done

Step 3: Generate potential solutions

• Understand types of solutions
• Select the solution
• Prototyping/evaluation

Step 4: Implement the solution

• Create the prototype
• Test
• Evaluate the effectiveness of mistake proofing

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• Operations and quality leaders responsible for improvement efforts.
• Lean and Lean Six Sigma practitioners who lead projects and train team members on process controls.
• Process owners who are responsible for ensuring improvements are maintained.

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This IndustryWeek online course will provide 2 hours of instruction, which will include adequate time for audience questions and answers  The course will begin at 11am EDT/10am CDT/9am MDT/8am PDT.

Time schedule:

Viewers in other time zones: Click here to convert to your time zone

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Included with all registrations:

• Live training course
• Downloadable slides for note-taking
• 1 year access to an on-demand version of the course
• Continuing education credits
• BONUS:  A free set of downloadable mistake proofing templates (a $99 value!)

Cost:

• $199 for a single attendee
• $399 for a group
  • If you want to train multiple people within your facility, choose the group option.
  • A "group" consists of multiple people within a single room at a single location, viewing the training session on a single screen.
  • If you want to train people in multiple locations, or if each person requires their own screen to view, they must register separately.

Extras:

A CD-ROM of the training session can be added to any registration for an additional $199

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Each registration entitles you to receive continuing education credits for one person through our partnership with the International Association for Continuing Education & Training (IACET).  During the training session, you'll receive instructions on how to claim your credits.

IACET continuing education credits are accepted by the American Society for Quality (ASQ) and hundreds of other organizations and companies.*

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Joanne Sauvey
Principal
BMGI

Joanne Sauvey is an experienced Six Sigma practitioner and trainer who's credited with developing BMGI's online green belt and black belt curricula. In her capacity as an eInstructor, Sauvey trains and mentors green and black bels across North America, New Zealand, Europe and Asia in a wide variety of industries, including healthcare, manufacturing, utilities, financial services and technology. In addition to her role as eInstructor, Sauvey manages the master black belt development program at BMGI, working with practitioners to expand their mastery of Lean Six Sigma. Prior to BMGI, she worked for 10 years in the sheet metal fabrication and wiring industries. She has held positions as a manufacturing engineer, project manager and technical services supervisor, overseeing engineering and maintenance functions. Sauvey holds a bachelor's in Industrial and Systems engineering from Ohio University. She is a certified Lean Six Sigma master black belt.

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This training session will be conducted using a slides-and-audio format.  You will also have the ability to ask the instructor questions, and you can participate in polls the instructor pushes to the audience during the session.

After you complete your registration, you will receive a confirmation email with details for joining the training course, as well as your unique password.  On the day of the training, use the instructions in this email to log in.  (You'll also receive reminder emails a few days before the training starts, with instructions and your password.)

A few days after the live training session is over, you'll receive an email informing you that the on-demand version is available.

View system requirements and do a configuration test

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Contact industryweek_webcast@industryweek.com.  You will receive a prompt response to your question.

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* Contact the IACET or your company/organization for full details.