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Learn Toyota Production Methods, Adapted to the U.S.

An IndustryWeek online training course, in partnership with Milliken Performance Solutions

Duration: 4 hours
Cost: $99 on a CD-ROM See details below

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Overview

Milliken & Company is a 144 year old textile manufacturer based in South Carolina that has been internationally recognized for its achievements in safety and operational excellence. The company's operational excellence is based upon its Milliken Performance System™, which is a daily management method similar to the Toyota Production System made famous by Toyota Motor Corp. in Japan.

The Milliken Performance System (MPS) provides a systematic, step-by-step method of running any operation more effectively and efficiently. It is built around defined pillars that create an operating system and ensure the education and skill levels are in place for all associates. The principles of the Milliken Performance System promote the attitude of reducing defects, breakdowns, waste and other abnormalities to almost zero as the expected norm. It uses an extensive approach for getting to root causes through focused improvement for systematic, sustainable cost reduction. The Milliken Performance System is built on the foundation of:

Equipment management
Improving associates' skills and knowledge
Preventive and predictive maintenance
New product innovation
Safety and environmental management.

Milliken's systematic approach far exceeds single-point solutions such as Six Sigma and Lean -- because a standalone initiative can often provide short-term but unsustainable improvements that confuse the organization. Standalone improvement programs can help a company reach the low-hanging fruit, but these types of initiatives always reach a plateau. The Milliken Performance System is a comprehensive improvement approach that allows companies to sustain their continuous improvement gains. Total engagement of the workforce is the foundation for all MPS improvement.

Milliken is the only American company that has won the top manufacturing award in both the United States and Japan -- the Malcolm Baldrige National Quality Award in the U.S. and the TPM Excellence Award sponsored by the Japan Institute of Plant Maintenance. In addition, Milliken has been named five times as one of the Best Companies to Work For in FORTUNE Magazine's annual top 100 listing. The company has also been named one of the Safest Companies in America by Occupational Hazards Magazine, and one of the World's Most Ethical Companies by Ethisphere Magazine.

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What you'll learn

This online training session will focus on how Milliken and Company implemented the Milliken Performance System, sustains world class levels of safety performance, and how both of these disciplines are intertwined into a daily management and performance system that can be implemented in nearly any industry.

Through numerous real-world Milliken examples, you will be able to understand the fundamental beliefs and strategies behind a successful and profitable process improvement program. You'll learn how to:

Apply a system-based rather than an initiative based approach for superior business results
Achieve total engagement of the workforce as the foundation for a sustainable improvement program
Obtain leadership commitment and desire and how you should be measuring for success
Create a daily management system to manage day-to-day operations
Avoid reaching a process improvement and/or safety plateau and how to keep driving continuous improvement

View the course outline

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Bonus: Invitation to benchmark at Milliken plant

In addition to the in-depth review of Milliken’s process improvement approach provided during this online training session, select attendees will be invited to participate in a complementary follow-up plant tour and meeting with Milliken executives to benchmark Milliken’s manufacturing practices in person. Additional details about in-person site visits to Milliken's Spartanburg, South Carolina facilities will be discussed during the online training.

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Duration and timing

This IndustryWeek online course is 4 hours in duration.

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Cost and benefits

Included with all registrations: