How to Leverage a Performance System to Drive Operational Excellence

Description

Winner of 54 Japanese Institute of Plant Maintenance Excellence awards and named twice by EHS Today among the 12 safest companies in North America, Milliken & Company, a 147 year old chemical and textile company based in South Carolina, has been internationally recognized for its achievements in operational excellence.

Milliken stands among the few companies which has won the top manufacturing award in both the United States and Japan – the Malcolm Baldrige National Quality Award in the U.S. and the TPM Excellence Award sponsored by the Japan Institute of Plant Maintenance.  In addition, Milliken has been named one of the World’s Most Ethical Companies by Ethisphere magazine for 5 years in a row.

Milliken's unique approach to a daily management system can help any organization create a unique state of operational excellence.  Positioning its workload as 20% daily operations, 60% continuous improvement/innovation working in cross-functional teams, and reducing the firefighting to 20%, Milliken has completely addressed the failures of a traditional management model.  This webinar offers a stronger investigation into Milliken’s Performance System—what has worked and why and how to avoid portions of the journey that failed. Born out of four study trips to Japan to learn Deming Award-winning plants' best practices combined with more than 30 years of evolved manufacturing processes, Milliken is a company you can benchmark to accelerate your journey.

What you'll learn

Through numerous real-world Milliken examples, you will be able to understand the fundamental beliefs and strategies behind building operational excellence through a system. Using Milliken's 30 year journey as a benchmark, you will learn:

• How to engage associates as the foundation of your entire system
   
• How to create, train, and educate teams based on your particular environment and needs
   
• How to sustain operational improvements through cascading goals and a daily management system with layered auditing
   
• The importance of safety and strategic clarity as foundational parts of your system
   
• The positive financial impact of operating within a sustainable system

Schedule

This special webinar contains 3 hours of content, with a 1 hour break in the middle.  It begins at 11:00am Eastern Time (click here to convert to your time zone).

Part 1 (1.5 hrs):
11:00am-12:30pm Eastern Time

Break (1 hr):
12:30pm-1:30pm Eastern Time

Part 2 (1.5 hrs):
1:30pm-3:00pm Eastern Time

What others are saying

"I liked that the seminar contained good, practical information born out of manufacturing processes, proven in manufacturing systems. This program was developed by manufacturing associates for a manufacturing process."
        -- Gary Ramsey, Trelleborg, Health, Safety, Environment Manager
 

"Professional, down to earth, realistic accounts of what worked over time and what did not."
        -- Jim Sutliff, Quad/Graphics, Finishing Lean Leader
 

"What I liked most about the seminar was learning how to implement a system with safety as a foundation that also improves quality and productivity."
        -- Mark K. Scoggins, J&J-INVISION., Facility and Maintenance Manager
 

"The presentations were based on proven experiences. The presenters were leaders highly involved in systems and processes presented."
        -- Glenn Phillips, Oldcastle, Area Manager
 

"Excellent. I would recommend this workshop to anyone desiring to improve their organization's performance."
        -- Dave Baker, BorgWarner, Human Resources Manager

 

Who should attend

Anyone interested in achieving safe, agile, aggressive and enlightened manufacturing, including but not limited to:

• CEOs
• COOs
• CFOs
• Plant Managers
• Safety Managers
• Human Resource Directors
• Operations Directors
• Vice Presidents of Operations
• Vice Presidents of Production
• Vice Presidents of Safety/Health/Security
• Directors of Safety/Health/Environmental
• Purchasing Managers
• Continuous Improvement Managers
• Manufacturing Supervisors    
• Consultants
• General Managers
• Controllers
• Superintendents

Bonus: Invitation to benchmark at Milliken plant

In addition to the in-depth review of the Milliken Performance System provided during this webinar, select attendees will be invited to participate in a complementary follow-up plant tour and meeting with Milliken executives to benchmark Milliken's lean practices in person. Additional details about in-person site visits to Milliken's Spartanburg, South Carolina facilities will be discussed during the webinar.

Speakers

Chris Glover has more than 26 years of manufacturing experience at Milliken. A Georgia Institute of Technology Chemical Engineering graduate, Chris has led Lean enterprise facilitation, project management and leadership development and is an expert at design, development and delivery of training which supports the Milliken Performance System. Chris has served many roles—from Production Manager and Process Improvement Leader to Quality Assurance Leader and Plant Leader.

Craig Long's seasoned perspective adds to the foundation of leadership for the Performance Solutions by Milliken team. He began his career with Milliken at a manufacturing facility as an Industrial Engineer. Craig’s real world experience includes Product Development, Account Management, Business Management, Corporate Education, Corporate Recruiting and Activity Based Costing. He ran several industrial businesses before becoming Director of Quality in 1994. In 1997, Craig was promoted to Vice President of Quality and Milliken University, and then he spearheaded the company’s implementation of Six Sigma in 2004. He has held leadership responsibility for all Corporate Continuous Improvement processes, leading two corporate study mission trips to Japan. Craig was a member of the U.S. Quality Council of the Conference Board for 14 years and served as co-chair.  He is a graduate of the Harvard Advanced Management Program.

Jeff Rosenlund is Director of Business Development, Performance Solutions by Milliken. His assignments during his 30+ years with Milliken & Company include leadership roles in change management, manufacturing management, business and product line development, and project management and include work at three different manufacturing locations.

 

More information

This webinar will be conducted using a slides-and-audio format.  After you complete your registration, you will receive a confirmation email with details for joining the webinar.

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