Webinar: The Journey from Remote Monitoring to Remote Service and Connected Field Service, a Practical Guide

An IndustryWeek-hosted webinar, sponsored by PTC

Date: Thursday, May 17, 2018 | 2:00 p.m. EDT (GMT -4, New York)
Duration: 1 Hour
Event Type: Live Webinar
Cost: Free

Register Today!


Remote monitoring of assets is the proven first step for manufacturers like you to leverage the Internet of Things to increase your operational efficiency and improve profitability. Once connected, you can monitor how assets are performing in the field and can collect valuable data.

The operational data provided by remote monitoring enables you to deliver a quick service response and improve your first-time fix rates. It is the next step on your journey to service transformation.  

Using remote monitoring as a foundation to enhance your ability to respond quickly and holistically to unplanned outages, or to conditions that will eventually produce an outage, improves your service organization’s efficiency and your customer satisfaction. In this webcast, you will learn your path to remote service and connected field service and practical steps you can take to see how your service processes can evolve.

Join us to learn how remote monitoring, remote service and connected field service can help your business achieve:

  • Significant increases in first time fix rates and customer uptime
  • Faster repair times and lower service costs
  • A solid foundation for your service transformation

Register today!



Michael Anderson, Senior Director of Solution Management, PTC

Michael Anderson, Senior Director of SLM Solution Management at PTC, has more than 25 years’ experience in solutions, product and integration management related to the development and implementation of enterprise software for the service lifecycle.


Technical Details

This webinar will be conducted using a slides-and-audio format.  After you complete your registration, you will receive a confirmation email with details for joining the webinar.

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