Two manufacturers are among four winners of the 2004 Malcolm Baldrige National Quality Award, a U.S. government award presented for quality and organizational performance excellence. The recipients were selected from among 60 applicants. The manufacturing recipients are:
The Bama Cos., Tulsa, which won in the manufacturing category. The Bama Cos. makes frozen ready-to-use food products for quick service and casual dining restaurants. Among the highlights for this 1,043-person company is an implementation rate for new product ideas that is 10 times the industry average.
Texas Nameplate Co. Inc., Dallas, which won in the small business category. The company, which employs 39, makes nameplates, identification tags and labels for a variety of products. The company has cross-trained more than 80% of its workforce to perform multiple jobs across departments. The non-manufacturing recipients of the Baldrige Award are Kenneth W. Monfort College of Business in Greeley, Colo., in the education category, and Robert Wood Johnson University Hospital Hamilton in Hamilton, N.J., in the health-care category. The Baldrige program is managed by the National Institute of Standards and Technology.