Your company wouldn’t dream of purchasing manufacturing equipment or technology without full knowledge of how to use it to optimize your business. And with most suppliers, you’ll get answers to any questions before you sign on the dotted line.
As the era of rising health care costs continues, you're asking your employees to pay a greater share for their employee benefits, especially health insurance. So, it’s only natural that they adopt a consumer mindset when it comes to evaluating their benefit options. Your employees are seeking information to be fully informed about their choices: what’s changed, what’s stayed the same, and what it all means for their coverage and costs.
But how do you guide your employees to make the best decision for themselves? One major factor that you should remind your employees to consider is whether they’ve experienced any major life changes in the previous year. Has their health, or that of a family member, changed? Have they experienced a major life event such as getting married or divorced? Has a spouse’s employment status changed? Is there a new baby, or other new dependent in the family? Any one, or a combination of these events might mean they need expanded or different health plan and other benefits coverage.
Equally important are the changes you’ve made. And chances are, you’ve made at least a few.
With employers continuing to make changes to health plans and other benefits to manage costs and improve the employee experience, the result is often more choice and more complexity for employees during the open enrollment period. However, with the right advice, education, and decision support tools from you, making these choices can empower them as health care consumers. And this benefits everyone—you, your employees and the entire health care system.
Open enrollment periods vary by employer but are typically in the fall, beginning in October and ending in December. To help you help your employees prepare, Willis Towers Watson has released following 10 questions employees are likely to ask as they select and enroll in new health plans for 2017.