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Webinar: The Cycle of Trust and Accountability

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Do you ever feel like you are the only one that can get something done? Is it just easier for you to perform the task instead of allowing others the opportunity to work through it? Or does it worry you to talk about bigger strategies and ideas when your organization struggles with the ones that it already has?

If you’ve answered yes to any of these questions, then this 90-minute online training session is for you!

Join Wes Waldo, BMGI COO and President, Americas as he explores the four phases of the Cycle of Trust and Accountability: accountability, capability, trust and empowerment. Learn how you can move your organization from a culture of assigned responsibilities to that of accountability and examine how improving your own personal processes can lead to tremendous rewards.

Key learnings will include:

  • Understanding the difference between responsibility and accountability.
  • The six key elements necessary for accountability.
  • The relationship between empowerment and learning to properly deal with failure.
  • The six key elements necessary for trust.
  • Selecting key processes to enable trust.


Who should attend

Any leader that manages other people or wants to see the organization reach its full potential.

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Included with all registrations

• A login for the live training course

• Downloadable slides for note-taking

• 1 year access to an on-demand version of the course

Continuing education credits

Each registration entitles you to receive continuing education credits through our partnership with the International Association for Continuing Education & Training (IACET).  During the training session, you'll receive instructions on how to claim your credits.

IACET continuing education credits are accepted by the American Society for Quality (ASQ) and hundreds of other organizations and companies.


Choose your registration type:

Individual -- for those who want to attend the training alone. $199.

Group* -- if you want to train multiple people at your location. $349.

* Rules for groups:
A "group" consists of multiple people within a single room at a single location, viewing the training session on a single screen.  If you want to train people in multiple locations, or if each person requires their own screen to view, they must register separately.


• A CD-ROM of the training course can be added to any registration for an additional $99.


Click Here to Register


Wes Waldo
Chief Operating Officer and President, Americas

With over 20 years of quality, operations management and performance excellence experience, William “Wes” Waldo is a frequent author, presenter and facilitator. In his current role as president, Americas, and COO of consulting firm BMGI, he enjoys facilitating and coaching senior leaders on how to align their strategy and teams for ultimate success. View his full bio here.

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Technical Details

 This training session, presented in partnership with IndustryWeek, will be conducted using a slides-and-audio format. You will also have the ability to ask the instructor questions, and you can participate in polls the instructor pushes to the audience during the session.

After you complete your registration, you will receive a confirmation email with details for joining the training course, as well as your unique password. On the day of the training, use the instructions in this email to log in.

A few days after the live training session is over, you'll receive an email informing you that the on-demand version is available.

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• Contact us: [email protected]

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