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Online Training: Mistake Proofing: Achieving Perfection Through Simple Changes

An online training course produced by IndustryWeek, in partnership with BMGI

Date: This webinar is now available On-Demand.
Event Type: On-Demand Webinar
Cost: $199

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Have you ever wondered why it's so easy for improved processes to go back to where they started before the improvement efforts? Why, even if everybody follows the improvement recommendations, the process still produces defects? Why it's so hard to maintain the benefits in processes after projects are done? The answer to these questions is the effectiveness of implemented process controls.

In this online training session, you'll learn about the most effective, yet simple process controls: poka yoke, or mistake proofing. Mistake-proof processes are intolerant to defects, either by preventing the occurrence of errors or detecting them when they happen. This is achieved through mistake-proofing devices -- simple process or product design changes that make defect prevention and correction infallible and, many times, effortless. When combined with Lean, Six Sigma or other process improvement methodologies, mistake proofing becomes a vital element in the solution of complicated issues.

From opportunity identification to solution development and evaluation, this course will take you through a stimulating, easy-to-follow four-step mistake proofing process. Both those new and familiar with mistake proofing will find this session useful since the objective will be the creation of mistake-proofing devices using innovation tools. Through the 21 principles for mistake proofing solutions, you'll ensure your team members have thought not only of traditional solutions but also of the unconventional, potential new ways to face opportunities.

This session includes lots of examples of implemented solutions and many shared experiences from the presenters. You'll see that whether preventing errors or detecting defects, mistake proofing devices change the way any process is executed, avoiding human errors and making it easier, better and safer.

Attendees of this two-hour session will learn how to:

  • Understand mistake proofing and harness the benefits.
  • Convert their team into a solid group of mistake-proofing developers.
  • Identify opportunities to implement mistake-proofing solutions.
  • Apply a four-step process to develop mistake-proofing devices.
  • Use the 21 principles for mistake-proofing solutions.

Agenda topics:
The agenda for this online training course will follow the four-step mistake-proofing process:

Step 1: Identify opportunities for mistake proofing
    Review high-risk areas
    Understand the most common human mistakes
    Describe the defect
    Identify the location
    Investigate root cause

Step 2: Understand the job to be done
    Use the mistake proofing matrix based on TRIZ principles
    Describe the opportunity
    Define the job to be done

Step 3: Generate potential solutions
    Understand types of solutions
    Select the solution

Step 4: Implement the solution
    Create the prototype
    Evaluate the effectiveness of mistake proofing

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Who should attend

  • Operations and quality leaders responsible for improvement efforts.
  • Lean and Lean Six Sigma practitioners who lead projects and train team members on process controls.
  • Process owners who are responsible for ensuring improvements are maintained.


Included with all registrations:

  • On-demand training course
  • Downloadable slides for note-taking
  • Continuing education credits -- see details below


  • A CD-ROM can be added to any registration for an additional $199 per session.

Continuing education credits

Each registration entitles you to receive continuing education credits for one person through our partnership with the International Association for Continuing Education & Training (IACET).  During the training session, you'll receive instructions on how to claim your credits.

IACET continuing education credits are accepted by the American Society for Quality (ASQ) and hundreds of other organizations and companies.

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Joanne Sauvey

Joanne Sauvey is an experienced Six Sigma practitioner and trainer who's credited with developing BMGI's online green belt and black belt curricula. In her capacity as an eInstructor, Sauvey trains and mentors green and black bels across North America, New Zealand, Europe and Asia in a wide variety of industries, including healthcare, manufacturing, utilities, financial services and technology. In addition to her role as eInstructor, Sauvey manages the master black belt development program at BMGI, working with practitioners to expand their mastery of Lean Six Sigma. Prior to BMGI, she worked for 10 years in the sheet metal fabrication and wiring industries. She has held positions as a manufacturing engineer, project manager and technical services supervisor, overseeing engineering and maintenance functions. Sauvey holds a bachelor's in Industrial and Systems engineering from Ohio University. She is a certified Lean Six Sigma master black belt.

More information

This training session will be conducted using a slides-and-audio format.  After you complete your registration, you will receive a confirmation email with details for joining the training course, as well as your unique password.


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