In this episode of Behind the Curtain: Adventures in Continuous Improvement, podcast hosts Dr. Mohamed Saleh and John Dyer continue their multi-episode discussion about 10 critical leadership characteristics for team-based improvement. The focus of this podcast: empathy.
"I lead projects that focus on improving safety, quality, service, and cost by identifying where things can be done better and working with teams to implement those changes."
Podcast hosts Dr. Mohamed Saleh and Dyer discuss corporate cultures that throw roadblocks in the way of leaders who are strategic thinkers with a systems perspective.