Northrop Grumman’s Oscar Castillo shares what he’s learned about keeping the people writing checks for new systems and the people who will actually use the equipment happy.
Also: Scout Motors Inc., a Volkswagen AG subsidiary, picks its U.S. headquarters, and an autonomous electric truck company strikes a special-purpose acquisition company (SPAC) deal.
Hosts John Dyer and Dr. Mohamed Saleh delve into the teachings of Dr. W. Edwards Deming, often referred to as the father of the quality movement, and his influence on the Toyota Production System.