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The Manufacturer's Guide to Transforming the Service Experience.

Sept. 11, 2023
Learn how a unified data platform can make your service experiences more efficient while reducing costs. Turn your service center into a profit center and map your service transformation journey with a 6-phase program.

Manufacturers can no longer differentiate solely through products. The experience you deliver is more important than ever. Your service teams can deepen long-term customer relationships.

Provide incremental profits while lowering costs by improving your service experiences. Elevate your service experience from start to finish with a unified platform.

In this guide, learn how to:

  • Create a unified 360-degree customer view to resolve cases faster, improve agent productivity, and reduce costs
  • Take your service from a cost center to a profit center
  • Expand efficiencies to third-party service partners and increase their productivity
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