Can you call your supplier and get a response at 2 in the afternoon or 2 in the morning? Find out how many plants keep their operations running without worry.
Many plants have linear processes, and one component can bring the process to a halt. However, many are not linear and may cause a disruption. Either way, management will be unhappy. Suppliers must learn their customers’ processes and understand their pain points to be a true partner and earn your business. Is your supplier not only listening but also anticipating your needs to keep your plant in uptime?
