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Ralph Keller

Articles by Ralph Keller
It's the Process, Not the People
Why playing the blame game works against continuous improvement for manufacturers.
What's the Role of Technology in Continuous Improvement?
If you think expensive technology changes are the gatekeepers for continuous improvement, think again.
Continuous Improvement is Not New
It's not continuous improvement if you don't learn from the past; it's just history repeating itself.
How You Can Help Reduce the Cost of Medical Care
Take a hospital administrator out to lunch and talk about continuous improvement. And pass on the cheese fries!
An Unexplored Opportunity
Product development deserves as much attention from continuous improvement teams as any other manufacturing process.
Top Down or Bottom Up?
Answer incorrectly and you'll find out why only 5% of organizations build sustainable, successful continuous improvement processes.
Continuous Improvement: Manager or Leader?
Your company may have many managers but without leaders, your continuous-improvement efforts may be doomed to failure.
Continuous Improvement: It's All About the Customer
Your company's success is based on your customers. Is that where your continuous improvement efforts are focused?
Continuous Improvement -- The Financial Impact of Continuous Improvement
When it comes to executive approval of continuous-improvement initiatives, money talks. Are you speaking their language?
Continuous Improvement -- Process Improvement is the Key
In operations, we often talk about inputs and outputs and the classic formula is: Inputs (man, material, machine) + Method = Outcomes (for customers, employees and owners).
Continuous Improvement -- Don't Allow Problems to be Hidden; They're Jewels
The 'blame game' holds more peril than you might think for companies intent on improving processes and products.
Continuous Improvement -- Perfect is the Enemy of Good
In continuous improvement, the goal is to make a process better. And that's good enough.
Continuous Improvement -- Tools are Necessary but Not Sufficient
It is who is choosing and using the tools that makes a lasting difference in your operations.
Continuous Improvement -- What's the Future of U.S. Manufacturing?
Some claim manufacturing is dying here but the numbers tell a different story.
Continuous Improvement -- Are You Focusing on the Trivial?
You could be if your cost-saving efforts are centered on the activities within your facility's four walls.
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