In an effort to reduce inventory and increase demand satisfaction across India, Honda Motor India Pvt. Ltd. will roll out Servigistics Service Parts Management. Entercoms India, a strategic partner of Servigistics, will implement the solution and support it.
Honda Motor India's primary focus is providing service parts for Honda Siel Cars India Ltd, Honda Motorcycles and scooters India Ltd. and Honda Siel Power Products India Ltd. All these companies have retained leadership positions in their respective categories for the past many years in India, according to the company.
The solution will handle multiple layered locations in an order to minimize excess by enabling transfers between locations.
"Post-sale service as a competitive differentiator and profit driver is a concept that best-in-class companies around the world are realizing," said Eric Hinkle, CEO, Servigistics. "Honda's initiative in India demonstrates not only their strategic leadership in service, but also the growing importance of post-sale service in Southeast Asia."
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