Performance Measurement And Benchmarking

Measure the organization's performance. Metrics are required to increase the performance of the organization. These must be carefully designed in support of the shared vision. We have cascading metrics . . . [that] have allowed Maple Grove to become a "self-aware" organization. Employees know real-time how their work area is performing and can maximize efforts on key issues. We consider it "process control for the business". -- Boston Scientific Corp., Maple Grove Operations, Maple Grove, Minn. Integrate the best policies and practices you can find. The organization must understand that there are no new business problems. Someone in industry has solved every problem a manufacturing operation could encounter. Identifying and adopting best practices is an efficient method for fast continuous improvement. -- Boston Scientific Corp., Maple Grove Operations, Maple Grove, Minn. Benchmark your performance. When striving to be the best, you need to know what best is. Plant benchmarking tours, performance-metric databases, publications and annual reports are all examples of sources of information for benchmark data. -- Boston Scientific Corp., Maple Grove Operations, Maple Grove, Minn.

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