Engineering and R&D teams often have a wealth of data but a dearth of Insight.  This wealth of data--mostly unstructured--comes from prior work, testing, logged issues, and product usage data.  Learn how to unlock diverse knowledge and expertise - within your organization's technical staff, knowledge resources, and your customer feedback - to provide the insight you need to innovate.  You’ll be able to find internal experts faster, speed time to market, conduct faster root cause analyses and innovate faster with better access to information.  Learn how.
Paper contributed by Coveo