Jason Caldwell is the author of Navigating the Impossible: Build Extraordinary Teams and Shatter Expectations, from which this article is excerpted. Caldwell is the founder of Latitude 35, a leadership training firm that operates around the globe. He works with organizations including Nike, Booking.com, Columbia Business School, and the Haas School of Business, and delivers speaking programs at Fortune 500 companies and universities worldwide. A professional adventure racer, Caldwell currently holds over a dozen world records across five continents.