Compiled By Deborah Austin To tackle marketplace confusion about "collaboration" -- and examine how collaboration can be used, measured and managed -- the worldwide trade association Supply-Chain Council, Pittsburgh, has made public a two-year study project. It outlines a collaborative framework -- developed for the Supply-Chain Council Standard Operations Referencemodel (SCOR) -- designed to make "collaboration" a well-defined and identifiable set of processes. The study addresses:
- What forms of collaboration exist between partners
- Why participants demonstrate a particular trust/predictability level
- When to employ specific process elements/best practices
- How to model collaboration and measure its performance.