Performance: Three-Year Growth*
Revenues increased by median of 50% (average 93%) Profits increased by median of 197% (average 251%) Customer base increased by median of 40% (average 244%) Supply base increased by median of 23% (average 43%) Investments: Three Years* Capital-equipment spending median 4% of sales (average 13% of sales) IT spending median 2% of sales (average 4%) R&D spending median 5% of sales (average 10%) Spending on training median 5% of labor costs (average 7%) Manufacturing Practices** 88% inventory-reduction strategies 88% predictive/preventive maintenance 84% quick-changeover techniques 84% safety-prevention programs 84% bottleneck/constraint removal strategies Human-Resource Practices** 96% company-wide information sharing with employees. 92% employee benefits programs 92% employee cross-training programs * Not all application questions received a response from each of the GC25. ** Some or wide adoption of practice among the GC25. 
