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Showing Kindness at Work

Showing Kindness at Work

Dec. 24, 2021
Giving compliments actually made people happier than receiving them.

I think by now most of us are doing random acts of kindness for our families, friends and neighbors, but what about our colleagues?

Recognizing a colleague’s accomplishment, offering a compliment or praise can “help individuals feel more fulfilled, boost their self-esteem, improve their self-evaluations, and trigger positive emotions, decades of research have shown,” according to an article in the Harvard Business Review.

An interesting twist on the effects of praise is that those giving the praise seem to get as much out of it as do those who receive it. The authors of the articles did some research and found that “giving compliments actually made people happier than receiving them.”

So how can colleagues, many of whom are remote at this time, provide the praise that might naturally occur while working together in person or in the lunchroom? Well, how about a “kindness round” during a Zoom meeting? The authors suggest that this easy exercise takes only a few minutes at the beginning of a call and can boost morale.

Companies can also provide more formal programs for employees to honor each other.

  • Siemens has programs called 'Champions'  and 'You Answered,' which allow both leaders and co-workers to reward and recognize good performance with thank you e-cards and redeemable points, according to an article on Emplus.
  • Cisco implemented a global peer-to-peer reward and recognition program called 'Connected Recognition.' 
  • And Unilever has a program, "The Unilever Heroes Awards," that celebrates employees who make a difference, show excellence, great initiative, and commitment.
About the Author

Adrienne Selko | Senior Editor

Focus: Workforce, Talent 

Follow Me on Twitter: @ASelkoIW

Bio: Adrienne Selko has written about many topics over the 17 years she has been with the publication and currently focuses on workforce development strategies. Previously Adrienne was in corporate communications at a medical manufacturing company as well as a large regional bank. She is the author of Do I Have to Wear Garlic Around My Neck? which made the Cleveland Plain Dealer's best sellers list. She is also a senior editor at Material Handling & Logistics and EHS Today

Editorial mission statement: Manufacturing is the enviable position of creating products, processes and policies that solve the world’s problems. When the industry stepped up to manufacture what was necessary to combat the pandemic, it revealed its true nature. My goal is to showcase the sector’s ability to address a broad range of workforce issues including technology, training, diversity & inclusion, with a goal of enticing future generations to join this amazing sector.

Why I find manufacturing interesting: On my first day working for a company that made medical equipment such as MRIs, I toured the plant floor. On every wall was a photo of a person, mostly children. I asked my supervisor why this was the case and he said that the work we do at this company has saved these people’s lives. “We never forget how important our work is and everyone’s contribution to that.” From that moment on I was hooked on manufacturing.

I have talked with many people in this field who have transformed their own career development to assist others. For example, companies are hiring those with disabilities, those previously incarcerated and other talent pools that have been underutilized. I have talked with leaders who have brought out the best in their workforce, as well as employees doing their best work while doing good for the world. 

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