The continuing integration of Information Technology into areas of manufacturing operation has brought with it a rise in employee computer usage.
Added to this, each of these newly empowered employees often brings a second (and sometimes even a third) computing device to the sales or operations desktop. All of these multiple devices are quickly adding up to multiple headaches for IT departments, who are forced to fight for the growing amount of resources necessary to manage an ever-increasing device population.
How many of your employees use multiple computing devices?
Percentage of employees
Frequency of manufacturers
10 or less
27%
11-30
42%
31-50
15%
51-70
11%
71-89
4%
90 or greater
0%
Source: Unisys
How much has your support spending increased?
Brad Kenney is the former Technology Editor of IndustryWeek and now serves as director of the mobile/social platforms practice at R/GA, a global marketing/advertising firm in New York City.