WEBINAR

No More Fighting Fires: Human-Powered Processes for Reliability

Learn how leading organizations move from breakdowns to predictive reliability. We’ll share a roadmap for systems, skills, and behaviors that make maintenance both people and human focused - so uptime rises, risk falls and teams own continuous improvement.
February 25, 2026
5:00 PM UTC
1 hour

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Summary

Running from crisis to crisis, a bottle of Pepto Bismol in one hand and a clipboard in the other, isn’t a great way to run a factory. Waiting for critical equipment to break before servicing it (reactive maintenance) drains time, budget and morale.

Predictive maintenance, driven by sensors and software, offers a solution, but success typically comes from process improvements, not gadgets. A disciplined system with clear measures and day‑to‑day behaviors that everyone can sustain transforms predictive maintenance into a core business function.

Attend this free webinar to learn a practical sequence of steps, coaching tactics and governance checkpoints to engage your team, reduce chronic failures, and embed predictive methods that transform your operation.

Our speakers will discuss:

  • A proven pathway from firefighting to stability
  • Integrating preventive / TPM practices with loss analysis
  • Operator asset care and skill development—aligning leading indicators so measurement drives the right behaviors and builds a culture where every associate is equipped to identify, solve, and prevent problems

 

Speakers

Shawn Smith

Shawn Smith

Director of Business Development

Performance Solutions by Milliken

Shawn has worked for Milliken & Company for over 15 years. He started as a Product and Process Improvement Engineer in Milliken’s textile division. He has held many different positions within multiple Milliken manufacturing sites. After his role as a PPI Engineer, he held many positions such as, Production Leader, MPS Specialist, Senior Production Leader, PPI Manager, and Supply Chain Leader. Shawn’s role as an MPS Specialist at our Columbus, NC site was instrumental in developing it into a model site for the company and helping the new PSbyM business create its initial education material. Shawn also held one of the first Lean Champion roles within Milliken & Company. Shawn joined Performance Solutions by Milliken (PSbyM) in 2011. As a practitioner he has led and developed systems within many industries including packaging, food & beverage, paper, and medical device manufacturing. Shawn is a Certified Six Sigma Green Belt.
Darren O'Connor

Darren O'Connor

Director of Business Development

Performance Solutions by Milliken

Darren has worked for Milliken & Co. for 20+ in a wide variety of roles and responsibilities years. Darren has supported global and pan-European clients across several countries/languages/cultures in the automotive, textile, food and paper / packaging industries. Darren partners with organizations at all levels in the strategic and tactical implementation of Leadership, Health & Safety, Supply Chain and Performance Excellence. Darren holds a BSc (Hons) Degree in Safety, Health & Environmental Management, from the University of Manchester as well as earning Industrial Engineering and Management Diplomas from the University of Central Lancashire. Darren is NEBOSH Diploma qualified Health & Safety Professional with a Black Belt in Lean Six Sigma.

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