Empower the Frontline with AI to Turn Operators Into Problem-Solvers
This webchat was originally broadcast on July 23, 2026.
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Summary
Today’s manufacturing leaders face a familiar gap: frontline teams see issues first, but turning those signals into fast, consistent problem-solving across shifts and sites is still hard. In this session, Pierre and Humberto will share how multi-site manufacturers can strengthen Lean daily management while using AI to make operators and supervisors more effective problem-solvers, not passive recipients of dashboards.
Join us for a pragmatic look at what it takes to empower the frontline at scale, with lessons learned from deployments in complex, global operations.
In this session, you will learn
- How to empower operators with a repeatable daily problem-solving cadence (huddles, visual management, escalation)
- Where AI helps teams spot abnormalities, prioritize actions, and spread learnings across sites
- Practical change-management tips to drive adoption on the shop floor while keeping local ownership
Speakers
Humberto Silva
Senior Customer Success Manager
Fabriq
A manufacturing veteran with 20 years of experience ranging from process engineer to CI Operations Manager, Humberto Silva is currently US Customer Success at Fabriq. He specializes in driving digital transformation and operational excellence to help organizations achieve their strategic goals with disciplined execution.
Pierre de Boissieu
General Manager - North America
Fabriq
Based in Boston, Pierre de Boissieu is the General Manager for North America at Fabriq. With a strong background in the manufacturing sector, Pierre now works closely with operations leaders to standardize performance routines across sites and accelerate decision-making. Pierre is passionate about helping teams solve problems and sharing what works across sites.
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