Become Aftermarket Services Champions

As OEMs shift from delivering products to delivering experiences through services, they need to rethink asset management processes with a focus on remote monitoring and diagnostic operations, predictive maintenance, installed base analytics, and service contract management.

The IDC whitepaper, brought to you by Genpact covers:
• The outlook for aftermarket services
• Opportunities for aftermarket service transformation
• Challenges to be overcome
• A case study on how a global industrial company modernized its technology capabilities for more accurate billing
• How to find the right transformation partner

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