Suncor Energy (IW 1000/116) vice president Raymond Floyd closed this year's IW Best Plants Conference with a surprisingly informative keynote. Rather than simply providing case studies or an overview of what his company is doing to develop their lean practices, he provided attendees with a point-by-point recipe for building a successful team of workers who are empowered to cause change within their organization.
The result was a remarkable and rare collection of insights from a man who is no stranger to building successful teams -- to which his 2011 inauguration into the IW Manufacturing Hall of Fame can certainly attest.
The following are Floyd's six steps to creating a system of engaged, change-causing workers that helped him develop award winning teams at Suncor and Exxon Mobil (IW 500/1) throughout his career, in his own words.
