'Hyper-Employment' Challenging Human Resource Managers

Jan. 13, 2005
For the second straight year, the tight labor market is the top challenge for human resources managers at America's largest companies. They're calling the condition hyper-employment. So says the recently released 1998 Human Resources Practices Survey, ...

For the second straight year, the tight labor market is the top challenge for human resources managers at America's largest companies. They're calling the condition hyper-employment. So says the recently released 1998 Human Resources Practices Survey, by the Deloitte & Touche Human Resources Strategies Group and the Kellogg Graduate School of Management at Northwestern University. The survey found four out of five firms pinpoint recruiting qualified workers as a major challenge; two of five say it's their No. 1 human resources challenge. In 1998 the surveyed human resources departments spent 18% of their budget on recruitment activities, up 5% over last year's results. Add training and development, and they're spending nearly one-third (31%) of their budgets on recruitment and retention. Innovations to keep employees: flexible hours in 92% of the firms surveyed; employee counseling, 86%; child-care services, 57%; and elder-care services, 37%. Employee training efforts: team building skills, about 80%; diversity, 75%; formal job skills programs, 73%.

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