Boeing B2B Portal Offers Customers Data Storage

Compiled By Deborah Austin The Boeing Co. has expanded online services to its customers -- the airlines -- offering Web-based ability to store and retrieve their own content via a "Hosted Customer Content" feature on business-to-business portal Chicago-based Boeing launched last year to serve Boeing and Douglas jetliner operators, providing access to digitized technical documents, engineering/tooling drawings, spare parts and technical-issues collaboration. The new feature - which has a one-time startup charge plus monthly fee -- lets airlines manage documents and data generated by their own maintenance, engineering and operations departments, without using internal digital systems or paper/microfilm-based reference systems. The hosting capability initially covers component overhaul and maintenance-manual-related content -- expanding in coming months to include inputs to all types of maintenance documents now accessed on

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