Multinational Companies Fared Well In Crises, Survey Finds

Dec. 24, 2006
Still, many are concerned about preparedness for future events.

The bad news is that nearly half of U.S. multinational corporations in a recent survey faced major crisis situations in the past years. The good news is that almost three-quarters of those were pleased with their companies' resilience and performance in dealing with those crises. A quarter said the response was "outstanding."

Looking ahead, two-thirds of the companies surveyed are at least moderately concerned about their preparedness for a crisis in the next three years. That percentage jumps to 73% among companies that already have faced a crisis in recent times.

How well-prepared are individual business processes? Survey respondents were most likely to identify their legal and insurance services, financial management services, and accounting and reporting as the processes best prepared for a crisis situation. Companies that suffered a major crisis in the past three years were less likely than the entire survey group to consider their processes well-prepared in five areas: financial management, accounting and reporting, human resources, investor and public relations, and facilities management.

Few companies (21%) believed their R&D functions are well-prepared for a crisis.

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