Walking the floor, talking with the people, observing, listening and asking questions are so important to Mark Whitten, president and CEO of Spartanburg Steel, a supplier to BMW, Magna, Honda, John Deere and others. "Leading by example is one of the most important things for any leader," he tells host Jamie Flinchbaugh in this episode of Factory Talk. "I can't walk on the shop floor and ask people to do things if I'm not willing to be the first guy through that gate."
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