A Once-Great U.S. Manufacturer Destroying Itself

Nov. 2, 2011
In our award-winning book, The Distribution Trap, Timothy Wilkinson and myself went to great lengths to praise David Oreck, the founder of the vacuum cleaner company that bears his name. For decades, while his major competitors went through bankruptcies, ...

In our award-winning book, The Distribution Trap, Timothy Wilkinson and myself went to great lengths to praise David Oreck, the founder of the vacuum cleaner company that bears his name.

For decades, while his major competitors went through bankruptcies, painful acquisitions, and the outsourcing of production from the U.S., Mr. Oreck stayed true to his principles and built one of the best companies in America.

By controlling the sales and distribution of his innovations through a direct marketing strategy, bulwarked by a network of exclusive franchises, Oreck was able to build a loyal following of customers who would pay "that little extra" for an American-made product of high-quality.

As the rest of the industry was running to Bentonville to cut huge-volume deals with "China Mart", as Mr. Oreck called them during a visit to the University of Akron in 2004, he consistently shunned the big-boxes.

It paid off. Oreck was able to consistently deliver high-value and profits, all the while still manufacturing here in America.

But now things have changed.

Mr. Oreck is long since retired and a new generation of leadership is putting the company on course for its eventual demise.

Today you can buy Oreck vacuum cleaners at Target.

The attached picture below, taken a few days ago at a local Target store, shows how the once awesome Oreck brand is just one among many others: a commodity and nothing else.

Even worse, the company announced last month a new "partnership" with Wal-Mart.

For anyone with any sense at all, a "partnership" with Wal-Mart really means loss of control; lower and lower costs; a cheapening of product quality; a diminishing of brand integrity; and, ultimately, the off-shoring of U.S. manufacturing jobs.

Listen to how Mr. Fred Whyte, President of STIHL, a company that stays away from the big boxes, describes what will eventually happen to the Oreck brand and its products.

What a shame

About the Author

Andrew R. Thomas Blog | Associate Professor of Marketing and International Business

Andrew R. Thomas, Ph.D., is associate professor of marketing and international business at the University of Akron; and, a member of the core faculty at the International School of Management in Paris, France.

He is a bestselling business author/editor, whose 23 books include, most recently, American Shale Energy and the Global Economy: Business and Geopolitical Implications of the Fracking Revolution, The Customer Trap: How to Avoid the Biggest Mistake in Business, Global Supply Chain Security, The Final Journey of the Saturn V, and Soft Landing: Airline Industry Strategy, Service and Safety.

His book The Distribution Trap was awarded the Berry-American Marketing Association Prize for the Best Marketing Book of 2010. Another work, Direct Marketing in Action, was a finalist for the same award in 2008.

Andrew is founding editor-in-chief of the Journal of Transportation Security and a regularly featured analyst for media outlets around the world.

He has traveled to and conducted business in 120 countries on all seven continents.

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