Tinglong Dai is a professor of operations management and business analytics at Johns Hopkins University’s Carey Business School and a core faculty member of the Hopkins Business of Health Initiative.
His research focuses on the healthcare ecosystem through the lens of analytics, eliciting novel insights into behavior, incentive, and policy issues and contributing to the burgeoning field of healthcare operations management (HOM) 2.0. He has also been working on global supply chains, marketing-operations interfaces, and human-AI interaction.
His most recent writings and media appearances have focused on global supply chain issues (esp. vaccine rollouts, testing, and PPE) arising from the COVID-19 pandemic, the war in Ukraine, and the ESG movement. He has appeared in national and international TV such as CNBC, PBS NewsHour, and Sky News, and have been featured in ABC News, The Associated Press, Baltimore Sun, Barron’s, Bloomberg, Business Insider, CBC, CBS News, Chicago Tribune, CNN, The Conversation, Fast Company, Financial Times, Fortune, Globe and Mail, Harvard Business Review, The Hill, KHN, Les Echos, MarketWatch, MedPage Today, Modern Healthcare, Nikkei, New York Times, Newsweek, NPR, Quartz, Slate, STAT, U.S. News & World Report, USA Today, Wall Street Journal, Washington Post, and Wired, among other media outlets.
His work has appeared in a variety of prestigious journals, including Management Science, Manufacturing & Service Operations Management, Marketing Science, and Operations Research. He serves as an associate editor for Management Science, Manufacturing & Service Operations Management, Naval Research Logistics, and Health Care Management Science, and as a senior editor forProduction and Operations Management. He co-edited the Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st Century Research on Healthcare Operations, which was published by John Wiley & Sons in 2018.
Since 2016, he has been organizing the Johns Hopkins Symposium on Healthcare Operations, an effort to bring together leading clinicians, health scholars, and policymakers.
At Johns Hopkins, he has been teaching two required core courses — Operations Management and Artificial Intelligence — and one elective course on Contracting: Incentive Design and Analytics, all at the MBA level. Prior to joining Johns Hopkins in 2013, he earned a PhD (2013) and an MSIA (2009) in Operations Management and Robotics from Carnegie Mellon University’s Tepper School of Business and Robotics Institute. He also earned an MPhil from Department of Industrial Engineering and Decision Analytics of Hong Kong University of Science and Technology in 2006.