Workplace Solution Streamlines Communication For Sales Staff

The IBM Lotus Workplace for Consumer Products Customer Management offers sales staff real-time access to team members, customers and online training. The solution, which can be tailored to specific consumer product industry needs, allows users to integrate IBM collaboration software including the IBM Lotus Learning Management System, an e-learning solution, and the IBM WebSphere Portal, a personalized integration point for processes, content, people and applications. Users also can access collaborative tools such as messaging, e-meetings, and calendaring and scheduling. "An essential component of IBM software's industry solutions focus, the Lotus Workplace offerings are designed to enable employees in consumer product organizations and other vertical markets to drive new levels of automation and flexibility into their processes," says Larry Bowden, IBM vice president, Portal and Lotus products.