MFG 2.0

19 Most Hated Companies In America

... and not one manufacturer on the list!

The American Customer Satisfaction Index rates companies based on thousands of surveys. In the latest index, the most-hated companies include large banks, airlines, power and telecom companies.
Interestingly, with a satisfaction rating of 64/100, Facebook comes in at #10 on the list for what the Atlantic authors describe as sketchy privacy policies and general user abuse issues:

A common complaint includes user's privacy and personal information protection. Social networkers worry about privacy and sometimes complain when Facebook introduces new features, like the news feed. Or when Facebook shuts down apps without warning users beforehand, like they did recently to tens of thousands of apps.

TAGS: Innovation
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