Where is Your Organization in Its Quality Journey?

Understanding how to get to the next phase requires knowing where you stand in three key resource categories— people, processes and technology.
April 11, 2016


Every organization is moving through a quality management maturity journey. However, understanding how to get to the next phase in the journey requires knowing where you are in the first place. The experts at LNS Research along with Plex Systems walk through the five phases of quality maturity in the following infographic:

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