Benchmarking Do's and Don'ts

Nov. 16, 2007
Tips on what to do and what not to do.

The Top 5 Do's:

  1. Do align with key stakeholders.
  2. Do succinctly summarize benefits for top management.
  3. Do reduce your scope to actionable items.
  4. Do maintain perspective of both your business and cultural model.
  5. Do test multiple options before drawing conclusions.

The Top 5 Don'ts:

  1. Don't use competitors that match up poorly with your supply chain processes.
  2. Don't ignore your competition.
  3. Don't use the "boil the ocean" approach (focus, focus, focus).
  4. Don't use benchmarking and data analysis tools without understanding how they work.
  5. Don't work in a vacuum and think your organization knows it all.

Source: Supply Chain Consortium

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