Sony Warns its VAIO Laptops May Overheat, Cause Burns

June 30, 2010
Heat-monitoring chip could be defective

Sony ,on June 30, issued a warning to customers worldwide that a system glitch affecting more than half a million of its VAIO laptop computers may cause overheating and possible burns.

The electronics giant said a heat-monitoring chip in some of its VAIO F and C series models that were launched in January this year could be defective, leading to possible overheating.

Although the defect has not been known to cause personal injuries, the firm said it received a total of 39 complaints from overseas customers saying that the shape of their computers became distorted from overheating.

The glitch affects a total of 535,000 laptops worldwide, of which nearly half is in the United States and the remainder in Japan, Europe and China.

In Washington, the U.S. Consumer Product Safety Commission announced a voluntary recall of the 233,000 computers in the United States.

Sony said it is offering consumers a software application download with which to correct the malfunction.

Copyright Agence France-Presse, 2010

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