Global Water Machine Leader Gains $1M in Annual Revenue

Case Study Global Water Machine Leader Gains $1M in Annual Revenue CLA applied digital strategies to help a global leader in the office water machine industry improve its sales and operations. The strategies helped the company gain more than $1M in annual revenue. Contact Us Contact Us Need Outcome Manufacturing Organization Need Outcome Understanding the situation The company was an industry leader in the office water machine market yet they knew their processes and sales could improve. Customer retention was a challenge, as was capacity to increase delivery service with their current ERP systems. Their internal reporting tools didn’t work well together, leaving company leaders without important information needed to make decisions. Exploring the challenge CLA worked with company leaders to create custom reports and dashboards to improve both internal and external communications and operations. The strategies included: Implementing artificial intelligence to predict which customers might not renew. By focusing additional customer service efforts on these clients, the company retained many more customers, saving them $1 – $1.5M in previously lost annual revenue. Combined two legacy enterprise resource planning systems into one running in Microsoft Azure, allowing them to save tens of thousands of dollars and increase sales transactions volume by 40% in two years. Evolved the company’s primary reporting structure, including development of budget forecasts and custom dashboards, delivering the critical information company leaders needed on a day-to-day basis. Achieving results In addition to the significant savings listed above, the company sold to one of the largest water companies in the world. With CLA, we’re starting from a place of extreme education, extreme knowledge, and a lot of familiarity. CEO, Global leader in the office water machine industry Contact Us Contact Us Get started at GoDigital.CLAconnect.com The information contained herein is for informational purposes only, general in nature and is not intended, and should not be construed, as legal, accounting, investment, or tax advice or opinion provided by CliftonLarsonAllen LLP (CLA) to the reader. Your use of the information does not create a client or any other contractual relationship between you and CLA. ©️2024 CliftonLarsonAllen LLP. For more information, visit godigital.CLAconnect.com. CLA (CliftonLarsonAllen LLP) is an independent network member of CLA Global. See CLAglobal.com/disclaimer . © 2026 CliftonLarsonAllen . All rights reserved.“CliftonLarsonAllen” and “CLA” refer to CliftonLarsonAllen LLP.