We combine deep industrial expertise with private equity insight to drive real results. We future-proof your business with concrete, tailored and impactful consulting services. Industry: Oil & Gas, Sustainable Energy Service: Industrial Strategy, Operating Model & Transformation Service: Operational Excellence Our Client A large, complex U.S. refinery producing over 300,000 barrels per day, operating across multiple plants and supported by a large contractor workforce. 300,000 The refinery was underperforming across key operational metrics, ranking in the 4th quartile and struggling with fragmented operations, inefficient processes, and limited performance visibility. Coordination gaps and rigid ways of working prevented the organization from improving productivity and achieving competitive performance. 4th quartile performance across key operational metrics Limited coordination between Maintenance and Operations Inconsistent execution of work processes Weak use of KPIs and performance management systems Unstructured contractor management and high external spend Low field productivity and inefficient work execution Rigid scheduling processes limiting operational responsiveness High backlog and long work order cycle times Real Results Achieved Together $62M 47% 49% reduction in work order cycle time 32% reduction in routine backlog 47% reduction in contractor spend 44% increase in craftsmen field productivity Our Approach Eliminated execution barriers through improved kitting, permitting, and self-service tools Deployed 5S across the refinery to enhance workplace organization and efficiency Introduced visual management and leader standard work to drive accountability Replaced rigid scheduling with a pull-based maintenance system Optimized contractor management to reduce reliance and improve cost efficiency Embedded Lean thinking to enable sustainable performance improvements Related Services " Embedding Lean execution discipline is the foundation for transforming refinery performance and sustaining top quartile results. " if($data['cta']['quote_author']): ?> Chemicals $1.6M $25M Chemicals 20% 20% 20% 15% 60% How we Help Language selector