Many companies will admit that their back-office financial processes aren't nearly as efficient as they ought to be, but they're not fully aware of how much money that inefficiency is costing them. Not only that, but they expose their companies to a higher risk of operational breakdown should these inefficiencies get in the way of timely receipt of payments.
According to Elizabeth Kaigh, a financial management research specialist at APQC, there is a "statistically significant relationship" between the amount of receipts received electronically and cycle time from transmission of invoice to payment. "Organizations that increase their percentage of automated receipt processing," she notes, "can expect a shorter cycle time to complete this process, since electronic payments can travel at the speed of light, so to speak, while paper checks meandering through the postal system cannot possibly compete in terms of speed."
Kaigh admits that sometimes it's easier said than done to get your customers to pay electronically, but APQC's research indicates that it's definitely worth the effort.
Learn more about why top-performing companies automate their accounts receivable processes at Business Finance, a companion site of IndustryWeek and part of Penton’s Manufacturing & Supply Chain Group.
About the Author
Dave Blanchard
Senior Director of Content
Focus: Supply Chain
Call: (941) 208-4370
Follow on Twitter @SupplyChainDave
During his career Dave Blanchard has led the editorial management of many of Endeavor Business Media's best-known brands, including IndustryWeek, EHS Today, Material Handling & Logistics, Logistics Today, Supply Chain Technology News, and Business Finance. He also serves as senior content director of the annual Safety Leadership Conference. With over 30 years of B2B media experience, Dave literally wrote the book on supply chain management, Supply Chain Management Best Practices (John Wiley & Sons, 2010), which has been translated into several languages and is currently in its second edition. He is a frequent speaker and moderator at major trade shows and conferences, and has won numerous awards for writing and editing. He is a voting member of the jury of the Logistics Hall of Fame, and is a graduate of Northern Illinois University.