To better service the aviation, automotive and heavy equipment industries, Enigma Inc has joined with Satyam to provide a combined solution that reduces costs and improves the efficiency and consistency of service and support. The solution provides mechanics with the latest maintenance manuals, spare parts and product information (filtered by equipment serial number). Furthermore, by integrating with ERP, inventory and other back-office systems the entire maintenance workflow can be streamlined and communication can be improved throughout the organization.
"Satyam's strength lies in its global delivery model for affordable services, particularly in maintenance, repair and overhaul (MRO) environments, where Enigma has a marquee customer base, long legacy and proven technology," said Jonathan Yaron, CEO of Enigma. "Combining Enigma's technology with Satyam's service model makes this a natural alliance. It strengthens our global reach, particularly in the Middle East and Asia, where there is a growing demand for MRO technology and services."
This alliance is a result of Satyam's Business Transformation Together strategy under which Enigma's software applications are combined with Satyam's global solutions and service offerings including: business process consulting, systems integration, custom application development, content development and other consulting and implementation expertise. Enigma Inc., the leader in aftermarket service and support technology
Satyam will add value to the implementation of Enigma software solutions, including Enigma InService MRO (Maintenance, Repair and Overhaul), EPC (Electronic Parts Catalog) and JCG (Job Card Generator). These solutions improve equipment maintenance, accelerate part selection and enhance customer support.Interested in information related to this topic? Subscribe to our Information Technology eNewsletter.