Industryweek 11044 Gm Suv 1

GM Said to Pay $100 Million to SUV Owners for Fuel-Economy Error

May 20, 2016
Fuel economy was overstated by 1 to 2 miles per gallon because the company failed to reflect new emissions-related hardware in calculations of efficiency for window stickers, GM said. 

General Motors Co.  (IW 500/5) will spend about $100 million to reimburse customers who bought 2016 Chevrolet Traverse, GMC Acadia and Buick Enclave sport utility vehicles with overstated fuel economy figures, said a person familiar with the matter.

Fuel economy was overstated by 1 to 2 miles per gallon because the company failed to reflect new emissions-related hardware in calculations of efficiency for window stickers, according to a statement.

The 135,000 owners of the SUVs will receive a debit card or a 48-month, 60,000-mile protection plan, GM said in an e-mail. The company notified dealers today and will start sending letters to vehicle owners on May 25.

GM last Friday told dealers to stop selling the models because it had found the window-sticker errors, which it described as “inadvertent.” Most lessees and buyers taking the cards will get $450 to $900 in value and some will get as much as $1,500, depending on lease terms and the amount of mileage overstated.

Popular Sponsored Recommendations

Electric Vehicles Spark New Opportunities in the Automotive Industry

Dec. 4, 2023
Automakers have increased plans to produce Electric Vehicles to meet customer demand for low emissions. With this radical shift, new opportunities and challenges for the auto ...

The Executive Guide to Best Practices for Ecommerce Integration

Oct. 2, 2023
Get ready to elevate your post-checkout experiences and thrive in today's unpredictable market. Learn why integration and automation are crucial to run operations more smoothly...

Why DataOps may be the key to unlocking the full potential of digital transformation

Nov. 3, 2023
Read the 2023 market survey conducted by IndustryWeek

Shifting Your Business from Products to Service-Based Business Models: Generating Predictable Revenues

Oct. 27, 2023
Executive summary on a recent IndustryWeek-hosted webinar sponsored by SAP

Voice your opinion!

To join the conversation, and become an exclusive member of IndustryWeek, create an account today!