The genius of the Supply Chain Operations Reference (SCOR) definition of supply chain management is that it simplifies the complexities of SCM down to five simple terms that everybody can agree on: plan, source, make, deliver, return.
The full-blown SCOR model itself, however, is quite comprehensive in scope, spanning various levels from operations strategy (Level 1) to phased implementation (Level 4). In effect, the SCOR model combines business process reengineering with benchmarking, best practices and process measurement, resulting in something resembling a framework for executing a supply chain project.
Setting the book at a fictionalized manufacturing company, authors Bolstorff (a SCOR consultant) and Rosenbaum (publisher of IndustryWeek's sister publication, American Machinist) guide the reader through the step-by-step process of launching a supply chain transformation.
This revised edition includes new Design Chain Operations Reference (DCOR) and Customer Chain Operations Reference (CCOR) models, as well as a new chapter on "Extending Excellence Beyond the Supply Chain." The book is built on the experiences gained from more than 60 supply chain improvement projects using the SCOR model.