Customer Relationships


© Fizkes |
Thumbs Down
Continuous Improvement

Lean Is Futile If Customers Come Last

June 1, 2022
Are you cutting costs and ‘increasing efficiency’ at their expense?
Supply Chain Initiative

Supplier Goodwill toward OEMs Has Run Dry

Feb. 2, 2022
Years of being treated as the OEMs' personal slush fund has drained their trust.
Supplier Relationships

A Shift Is Underway in Electronics Manufacturing

Dec. 22, 2021
With intelligent devices and sustainability on everyone’s minds, the CEO of Flex sees stronger partnerships with OEMs as a competitive advantage.
© Andrey Popov |
Lavish Gift 124525913
Supply Chain Initiative

Bribes, and the Buyers Who Love Them

Dec. 1, 2021
Why I don't stand for the lavish 'gifts' that OEMs and suppliers bestow on each other in the name of doing business.
© Robert Cabrera |
Supply Chain Initiative

Introducing: The Onshoring Project

Oct. 18, 2021
IndustryWeek, the Reshoring Initiative, AMT and others launch a group effort to highlight the importance of robust supply chains beyond piece-price.


The IndustryWeek US 500

Download the IW U.S. 500

May 8, 2024
Download the list of the 500 largest US public manufacturers in an easy to read .pdf format
© Jm10 | Dreamstime
Dreamstime L 174484641
Supply Chain

Top 25 Supply Chains of 2020

Sept. 18, 2020
Our annual look at how the best companies incorporate supply chain best practices into their daily operations.
© Alphaspirit |
Crisis Management
Strategic Planning & Execution

Now What? Better Cost-Based Pricing, or Value-Based Pricing?

Aug. 3, 2020
The best path during steady times is not the answer during this time.
Chelsdo |
On Your Mark
Supply Chain

Step Up to the Mark and Support Your Supply Chain

July 8, 2020
Proactive communication with your suppliers can ease their worries about when they’ll get paid.
Amazon Distribution Center Nyc Staten Island Johannes Eisele Afp Via Getty Images
Customer Relationships

Amazon Is Prioritizing Essential Products as Online Orders Spike

March 17, 2020
The e-commerce giant is responding to demand from crowd-wary customers by ensure deliveries of household goods and medical supplies.